Prima Prima Printer User Manual


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Prima Cleanin
g
Instructions
Before carrying out cleaning of the Prima printer, a cleaning kit will need to be ordered. This can be ordered
through your dealer network.
A Cleaning Pads for the rubber rollers.
B Cleaning swab for the thermal print head.
C Pack of 10 sticky cleaning cards for the printer rollers.
D Cleaning card with the backing partially removed.
ROLLERS.
• Dirty rollers are the major cause of jamming cards in the printer.
• It is recommended to clean the rollers after printing 1000 cards – dependant upon environment.
• You must also allow the printer to cool before the cleaning cycle.
1. Remove both ribbon cassettes.
2. Switch the printer on, it will initialise however the “No
Cassette” error will show.
3. At this point press the “MENU” button three times to
show the cleaning menu.
4. Press “Enter” to open the cleaning menu. On a
standard printer you will only have the option to clean the
rollers; on a Mag/Chip printer you will have the option to
clean the Magnetic encoding head also.
5. Press “Enter” on the printer menu, this will start the
rollers turning.
NOTE: AT THIS POINT IF THE PRINTER IS
TOO HOT YOU WILL BE
PROMPTED “HR IS TOO HOT”
(HEATED ROLLER IS TOO HOT).
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