c/o Inmar-OIQ, LLC
635 Vine Street
Winston-Salem, NC 27101
Attention: Privacy for OwnerIQ/ManualsOnline
OwnerIQ will investigate your complaint and respond to you promptly.
"Click stream Data" means the information that ManualsOnline of its affiliates collects through cookies, log files, beacons and clear GIFs, as described below.
"Content Provider" means a third party that owns a user manual or other document to which OwnerIQ links to or displays on the Sites.
"Sites" include subdomains of www.manualsonline.com.
"User" or "User" means any person viewing any page of the Sites.
What Information Do We Collect?
Member Information: By registering as a Member ("Member"), ManualsOnline collects browsing information on our website and makes inferences about products that you may own or are interested in. Our primary goal in such information is to provide you with the best and most useful content and services, and to offer you opportunities to obtain other products and services from our partners.
Clear GIFs & Servers: We use electronic images known as "clear GIFs" - sometimes called "transparent GIFs", "Web bugs", "pixel tags" or "beacons" - that allow us and our partners, including third party ad networks and exchanges to track general user traffic patterns. ManualsOnline also automatically receives and records information from our servers and from your browser, including your IP address, the time, and information about the page you requested. This information is included in Click Stream Data. The information we gather through the use of tracking technologies is not tied with any personally identified information about you.
Supplementary Information: ManualsOnline may supplement Member details with publicly available information about a Member's demographics. For example, if a Member is browsing from a device with a particular IP address, we may obtain information giving representative geographic information about IP addresses in the same general area. This information is called "Supplementary Information".
How Do We Use the Information We Collect?
Member Information: ManualOnline collects member information supplied by visitors who browse the website. The information lets us better tailor our content to visitor interests and helps our advertisers better understand the audience they are reaching. We use Member details and Supplementary Information in aggregated form to understand our Member base and to market our services to our customers. User access to the Sites is free and is supported by paid content and sponsorships from our advertisers.
Clear GIFs & Servers: We use these tracking technologies for a variety of purposes, including:
• Keeping count of return visits to our site or our partners' sites
• Accumulating and reporting pseudonymous, aggregate, statistical information on Web site and content usage to our partners and customers
• Determining which features visitors like best to help us improve our content and site, personalize your user experience, and measure overall site effectiveness
• Displaying the most appropriate advertising or content based on your interests.
• ManualsOnline and/or OwnerIQ may place ads on websites that are part of the Google Display Network, including this Site. Based on your visits to these websites, Google uses an advertising cookie (from DoubleClick) to associate your browser with interest and demographic categories. Google then uses these categories for IBA on these websites. To learn more about this and your choices from Google, please click here.
Opting out of OwnerIQ Service. Although it is our hope that you find the display of advertising to you based on your non-personally identifiable interests valuable, if you would prefer not to participate in the services offered by OwnerIQ, you can always opt-out of this activity by clicking here. OwnerIQ is also part of the Network Advertising Initiative (NAI), which has an opt out resource here that is another OwnerIQ opt out option, as well as opting out of other companies’ interest-based advertising. For Canadian users, you can opt out of OwnerIQ and other companies interest-based advertising at the resource here.
What Information Do We Disclose to Third Parties?
Disclosure of Device Identifiable, Aggregated and Non-Aggregated Information
We aggregate user information and disclose such information in a device identifiable manner to advertisers and other third parties for marketing, promotional, and other purposes. ManualsOnline also discloses aggregated user statistics (for example, 25% of our users are interested in plasma TVs) in order to describe our services to prospective customers and partners, and other third parties, and for other lawful purposes.
We may provide summary reports to our Content Providers, based on our analysis of Click stream Data. The type of information included in a summary report is "3,000 people looked at your information this week, and of those people 60% clicked through to download a user manual." This aggregated information is non-personally identifying and does not disclose to the Content Providers any Member Details about the individual users who saw or clicked on user manuals.
Disclosure of Personal Information
See also OwnerIQ's Privacy Notice for further information on Sharing.
How Can You Opt Out of Use and Disclosure of Your Information?
To contact us regarding a privacy issue, please send an e-mail to firstname.lastname@example.org. Please be sure to include the site so that we may better serve you.
Information provided to us by you is, however, subject to disclosure pursuant to any applicable laws.
ManualsOnline has implemented reasonable security measures to protect information from loss, misuse and unauthorized access, disclosure, alteration or destruction. Our security systems include authenticated access to internal databases, audits of procedures, and regular reviews of overall Web security.
Access and Updating of Information
For information on Access and Deletion, please see OwnerIQ's Privacy Notice.
Comments, and User requests for information from the Membership
If you use a bulletin board, blog, or post other information on the Sites, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
Under the California Consumer Privacy Act of 2018, California residents have additional rights and choices. Please see the OwnerIQ Privacy Notice section entitled, "California Rights and Choices" to learn more about the rights and choices applicable for California residents.
Amendments: ManualsOnline may modify or amend this policy from time to time. If we make any material changes, as determined by ManualsOnline, in the way in which information is collected, used or transferred, we will notify you of these changes on our site(s) homepage or by e-mail and provide a link to the new privacy statement. If you object to any of the changes, you can have us delete your information from our database by contacting email@example.com.
Site Visitors from outside the United States: ManualsOnline and its servers are located in the United States and are subject to the applicable state and federal laws of the United States.