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Paper Jam Problems
3. If the paper is caught under both the roller and the fuser, first
pull the paper out from under the roller in the direction the
paper feeds; then pull it in the opposite direction until the page
is completely free.
4. Close the printer cover and the front cover.
5.
When the READY message appears on the display, you can
resume printing.
At the paper output area
1.
Gently pull the paper in either direction to find the easiest way
to remove it.
2.
When the READY message appears on the display, you can
resume printing.
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Troubleshooting