FENIX IMVICO
TK14 OPERATION MANUAL
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HARDWARE ERROR
[Description] At initialization, the printer internally checks its hardware devices. If they do not function
properly, an error occurs.
[Recover action] This error cannot be recovered. One of the control board components might be damaged
and should be replaced or repaired.
POWER SUPPLY VOLTAGE ERROR
[Description] The power supply voltage is out of range (12V to 24V DC + 10%).
[Recover action] This is a recoverable error. Unplug the power supply from the printer and check if the
output voltage of the power supply is within the specified range. Replace it in case it is
not working properly.
[Note] When this error occurs, some parts of the printer may be damaged. If this happens, the
printer will be unable to recover itself and some of its components are likely to be
replaced.
THERMAL HEAD TEMPERATURE ERROR
[Description] Due to very continuous use of the printer, or due to environmental conditions, the
temperature in the thermal head may reach levels (above 80ºC), which can damage the
printer itself. When this situation occurs, an error must be indicated in order to protect the
printer from abrasion.
[Recover action] The printing recovers automatically from this error when the thermal print head
temperature drops below 60ºC again.
[Note] This error can happen if the ambient temperature is very high and the printer is working
continuously with high-density printing.
NO PAPER ERROR
[Description] The out of paper sensor detects there is not paper on the printing line.
[Recover action] This error disappears loading a new paper roll in the printer (see section 3.1.
Paper
loading).
[Note] This error stops the printing and it cannot be restarted until it is not recovered.
This error is indicated in the parallel port depending on the conditions set by
the
”ESC c 3”
command (See point
4. CONTROL COMMANDS
).
PLATEN OPENED ERROR
[Description] The platen unit is open.
[Recover action] This error disappears when closing the platen.
[Note] This error stops the printing and it cannot be restarted until it is not recovered.
This error is indicated in the parallel port depending on the conditions set by
the
”ESC c 3”
command (See point
4. CONTROL COMMANDS
).
