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Setting up Self Service
for Self Service and lets you assign a Self Service logon ID and password to
them.
Setting up Self Service
Once Self Service has been installed, there are a number of tasks that need to be
carried out manually before CRM Self Service is fully functional. Steps include:
Planning your Self Service Web site.
Reviewing Self Service security issues.
Configuring Self Service administration settings.
These are described in more detail in the next chapters.
Now you can…
Explain the prerequisites for Self Service implementations.
Describe what happens when you install Self Service.
Explain the requirements for setting up Self Service.
2–2 Sage CRM