3-5
Chapter 3: Troubleshooting
BIOS is not in control such as during memory count (the first screen that
appears when the system is turned on), the momentary on/off switch must
be held for more than four seconds to shut down the system. This feature
is required to implement the ACPI features on the motherboard.
3-4 Returning Merchandise for Service
A receipt or copy of your invoice marked with the date of purchase is
required before any warranty service will be rendered. You can obtain
service by calling your vendor for a Returned Merchandise Authorization
(RMA) number. When returning to the manufacturer, the RMA number
should be prominently displayed on the outside of the shipping carton, and
mailed prepaid or hand-carried. Shipping and handling charges will be ap-
plied for all orders that must be mailed when service is complete.
This warranty only covers normal consumer use and does not cover dam-
ages incurred in shipping or from failure due to the alternation, misuse,
abuse or improper maintenance of products.
During the warranty period, contact your distributor first for any product
problems.
